GDPR Compliance Policy

Effective Date: January 12, 2025

Last Updated: January 12, 2025

At Billing Counter (billingcounter.in), a product of iFAM Technology, we are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This policy explains how we collect, use, and safeguard your personal data.

1. Data We Collect

• Identification Data: Name, email address, phone number, company name, and position.
• Account Information: Username, password, and billing details.
• Usage Data: IP address, browser type, device information, and usage patterns.
• Transactional Data: Purchase history, subscription details, and payment information.

2. How We Use Your Data

• To provide and manage our services.
• To process transactions and manage billing.
• To communicate with you regarding updates, promotions, and service improvements.
• To improve the platform through data analysis and feedback.
• To comply with legal obligations.

3. Legal Basis for Processing Data

• Consent: When you voluntarily provide data for specific purposes.
• Contractual Necessity: To fulfill our obligations in providing services.
• Legal Compliance: To meet regulatory requirements.
• Legitimate Interests: To improve our services and communication.

4. Data Sharing and Disclosure

• Trusted service providers for hosting, payment processing, and analytics.
• Legal authorities when required by law.
• Business partners with your consent.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights Under GDPR

• Access: Request access to your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data.
• Restriction: Limit the processing of your data.
• Portability: Receive your data in a structured format.
• Objection: Object to data processing for direct marketing.

7. Data Security

We implement appropriate technical and organizational measures to secure your data against unauthorized access, loss, or misuse.

8. Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as standard contractual clauses.

9. Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

10. Contact Us

If you have any questions about this GDPR Policy or wish to exercise your rights, please contact us:

Email: support@billingcounter.in

11. Changes to This Policy

We may update this GDPR Policy periodically. We encourage you to review this page regularly for any changes. Continued use of our services indicates acceptance of any updates.

Thank you for trusting Billing Counter to protect your privacy.